Switch to HEXO today!
If you are currently registered with another Licensed Producer and looking to switch to HEXO Medical you have come to the right place.
To have your medical document switched, simply contact your current Licensed Producer and let them know that you would like to move your medical document to HEXO Medical Cannabis. They will need to the fax the document directly to us at 1-888-965-4623. Once we receive your medical document, our team will be in touch to finalize your HEXO account.
If you have any questions or concerns, our Customer Experience Team would be pleased to assist you by phone at 1-844-406-1852 (toll-free) or by email at firstname.lastname@example.org. Please note, our office hours are Monday to Friday from 8 am to 5 pm EST.